Privacy Policy

Digital Marketing Training & Consultancy Ltd, trading as HIXAI, is committed to protecting the privacy and security of your personal information. This privacy policy describes how we collect and use personal information about you when you visit our website, enquire about our services, or otherwise interact with us.

Information we collect:

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

When you contact us to enquire about our services, we collect your name, email address, phone number and any other information you choose to provide to us.

We may also collect personal information about you from third parties, such as our partners or service providers.

How we use your information:

We use the information we collect to provide and improve our services, including sending you insights, updates, case studies and company updates, and to respond to your enquiries.

We may also use your information to personalise our communications with you, to conduct market research, and to carry out our obligations arising from any contracts entered into between you and us.

We may use tracking tools on our website, such as Google Analytics, Facebook Pixel, TikTok Pixel, Twitter Pixel, LinkedIn Pixel, to analyse how our website is used and to tailor our marketing efforts. These tools may collect information about your browsing behaviour, device information, and location information.

Sharing your information:

We may share your personal information with our service providers or partners, who help us to provide and improve our services.

We may also share your information with our professional advisers, such as lawyers, accountants or insurers, where necessary.

We will not share your information with any other third parties, except as required by law.

International transfers:

We may transfer your personal information to countries outside of the European Economic Area (EEA), such as the USA, where our clients are based. We will take all necessary steps to ensure that your information is adequately protected when transferred outside the EEA.

Retention of your information:

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your rights:

You have the right to access, correct, or request erasure of your personal information at any time.

You have the right to object to our processing of your personal information.

You have the right to request the transfer of your personal information to you or to a third party.

You have the right to withdraw your consent to our processing of your personal information at any time.

You also have the right to lodge a complaint with a supervisory authority if you believe that we have breached any data protection laws.

Contact us:

If you have any questions about this privacy policy or our treatment of your personal information, please contact us at info@hixai.co.uk